NM
Nkgomone M

1 reviews | Active since May 2016

10 Aug 2016, 13:47

Refund

<p>Ref number - ********** DNB2G</p> <p> </p> <p> </p> <p>i left Bonitas in February this year as the principal member, then i became a dependant on my husband medical aid. i was told that i will get a refund over the phone but i never did.</p> <p> </p> <p>later in June they now said i must complete a fund savings refund form which i did but even today i never got feedback or reply of how much they will refund me or when.</p> <p> </p> <p>i'm really dissapointed with your services, the consultant i spoke to was not even sure what is the status of my query</p> <p> </p> <p>please assist, what is happening????</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Aug 2016, 07:03
Official

Hello nkgomone,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Best regards,