JV
Jan V
1 reviews | Active since Oct 2015
07 Oct 2015, 13:49
refund
Double payment were made on my medical aid and a refund has to be made. I tried to speak to someone in finance but according to the call centre they do not take any calls and I will have to wait 5 to 10 working days. And will then be notified when I can expect my refund in my account I find this unacceptable as I urgently need the money but now have to wait until it suits them to repay it plz can someone from the finance department urgently get in touch with me as I need my money back in my account by tomorrow
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Bonitas Medical Fund's replyOfficial
08 Oct 2015, 09:52Hello Herman001,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,
Bonitas Medical Fund's reply08 Oct 2015, 09:52
Official
Hello Herman001,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,