AR
Alida R

1 reviews | Active since May 2022

13 Oct 2025, 10:09

Refund

After my complaint i was helping by 2 lovely ladies but had need success in the refund yet also no call out feedback for my previous complaint still waiting on the money to be refunded sad as we send the weekend with our food and my grandson with his milk

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Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply13 Oct 2025, 10:58
Official
Hello Alida R

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our Finance department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
 Bonitas Team
AR
Alida R's update13 Oct 2025, 12:22
Reviewer Update
Thank you same feedback as laas week with no feedback
AR
Alida R's update13 Oct 2025, 14:31
Reviewer Update
091025Q5RJ2J my patience has run out i know am a a credit why is no-one giving me me feedback on my refund just keep getting emails about a credit do they no what they doing at Bonita's