TB
Tumelo B

1 reviews | Active since Jan 2014

25 Apr 2025, 06:05

Refund

The Medical aid is owing me a refund and on the 15th April they sent me an email to say its processed but still no money in my account. The overdue amount to me is been there over 2 months yet nothing. Spoke to several Agents to no Avail they sending up and down telling its paid and its not.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply25 Apr 2025, 07:56
Official
Hello Tumelo B 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team