LJ
Lenteli J
1 reviews | Active since Nov 2017
27 Sept 2022, 10:55
*** Query No: 290720Q3RR2P
Bonitas, do your agents not know how to read? I have sent through MOTIVATION three times in order to upgrade my membership, due to my doctor practicing at a specific hospital, NOT COVERED on my current plan. I have to upgrade so that I can use the hospital that he practices at. PLEASE CAN SOMEONE HELP ME SORT THIS OUT!!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
27 Sept 2022, 11:10Hello Lenteli J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Sept 2022, 11:10
Official
Hello Lenteli J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
LJ
Lenteli J's updateReviewer Update
27 Sept 2022, 11:13Nice.... this is a lovely authomatic reply. It would be great if someone could actually call me!
LJ
Lenteli J's update27 Sept 2022, 11:13
Reviewer Update
Nice.... this is a lovely authomatic reply. It would be great if someone could actually call me!
Bonitas Medical Fund's replyOfficial
27 Sept 2022, 15:34Hello Lenteli J
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Sept 2022, 15:34
Official
Hello Lenteli J
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas