AS
Aadilah S

1 reviews | Active since Feb 2016

09 Feb 2016, 15:09

Received baby bag late and huge disappointment

I was put on the bonitas baby bag list when i was about 6 months pregnant. I called them many times from the last few weeks of my pregnancy until now. I only received my bag today. Which was promised latest when my baby is 8 weeks old. He is now 6 months. The bag was a huge disappointment! I spent more calling them than what i received. On their website it states \You'll also get the Bonitas baby pack which features a beautiful baby bag and goodies for both mom and baby\". All i got was the baby bag, baby bum and aqueous cream and a small pack of size 5 nappies. Nothing for mommy. "

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Feb 2016, 17:06
Official
Hello AadilahS,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team