CB
Colleen B

1 reviews | Active since Jul 2013

12 Jun 2015, 09:26

Really? Really again?

Good morning <br> <br> Your credit department is totally ***********<br> <br> You have suspended my medical aid again. Yes really again same thing, same complaint...... again!<br> <br> I paid my medical aid - fix your system TODAY<br> <br> I paid twice for May / June because your people could not pick up my payment <br> <br> And then last month when you phoned me - I emailed all my amounts through - look at my email!<br> <br> I will pay July's amount on Friday 26th June <br> <br> Get someone to phone me NOW so that we may sort out your system<br> <br> Colleen

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Jun 2015, 08:42
Official
Hello flowerchild38,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team

Best regards,