lB
larry B
1 reviews | Active since Jul 2013
16 Apr 2024, 09:44
Really disgusted
We had to rush our 6 month old to the pead and after xrays he said that she needed to be admitted into hospital. We were then informed that as there is a waiting period that they will not cover the stay. I would understand if it was for an adult but a 6 month old this is just crazy. I know she was registered after 30 days but I could not register her without a birth certificate which I was waiting for.
I am really disgusted by this so human life means nothing to Bonitas. Not to mention it's not cheap. I was on the boncap option years back with no problem but now on the primary option I get all this. Sorry Bonitas this is just not on. A child's life means nothing to you.
Helpful (0)
Replies (3)0
Replies (3)Bonitas Medical Fund's replyOfficial
16 Apr 2024, 09:56Hello larry
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply16 Apr 2024, 09:56
Official
Hello larry
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
lB
larry B's updateReviewer Update
16 Apr 2024, 10:05Good day thank you for taking the time out to assist us it is appreciated
lB
larry B's update16 Apr 2024, 10:05
Reviewer Update
Good day thank you for taking the time out to assist us it is appreciated
Bonitas Medical Fund's replyOfficial
16 Apr 2024, 11:49Hello larry
Thank you for notifying us of your complaint.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply16 Apr 2024, 11:49
Official
Hello larry
Thank you for notifying us of your complaint.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
