CK
Chris K

1 reviews | Active since Dec 2012

17 Sept 2025, 13:30

REAL SLAPDASH SERVICE

THEY ARE GETTING SLAPDASH LATELY. NO ANSWER WHEN SENDING EMAILS. THE EYE SPESIALIST I SUBMITTED A 6-MONTH REPEATED CHRONIC SCRIPT TO bonitas@mararapharmacy on 04/08/2025. I HAVE SENT 3 EMAILS TO BOTH MARARA AND BONITAS WITH NO REPLY. I SUFFER FROM GLAUCOMA AND NEED COMBIGAN EYEDROPS TWICE A DAY.WHAT IS HAPPENING? DO THEY STILL EXIST? IT IS ALREADY 17/09/2025 WITH NO DROPS FROM THEM. ALL I CAN SAY IS IF MY EYESIGHT DETERIORATES BECAUSE OF THEIR NEGLIGENCE, I WILL BE TAKING ACTION. THERE should be MORE RESPONSIBLE PEOPLE WORKING THERE. THEY SHOULD TAKE THEIR ADVERT OFF.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Sept 2025, 13:58
Official
Hello Chris K

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We have escalated this matter to BonCap department for further assistance.
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team