1 reviews | Active since Jun 2010
Read what I am asking and dont reply with irrelevant stuff
Can someone please assist me. Following numerous requests, I have not been able to resolve what I am asking! 220618QV8H78 160618QV06KL 210518QSN5BH, 210518QSP2NJ
The consultant does not understand what I am asking for and sends me replies with Member Statements, claims history etc. I have all this and do not need it.
I need you to sort out a claim. The claim is complicated with manny lines, reversals etc, and I don't think the consultant can thus understand what I am asking for.
You say all has been paid, but it has not, The claim is a mess with massive amounts of reversals, duplicates etc.
The fact of matter is that the full amount has not been paid even though you indicate that it has been paid in full,
Someone needs to review the account and process the things that have not been paid.
Hello Jack73343 ,
Thank you for notifying us of your complaint.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Jack73343 ,
Thank you for notifying us of your complaint.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Jack73343 ,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently still investigating this matter.
Kind regards,
Bonitas Team
Hello Jack73343 ,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently still investigating this matter.
Kind regards,
Bonitas Team
Hello Jack73343 ,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Jack73343 ,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team