AJ
Andre J

1 reviews | Active since Jul 2011

20 Aug 2026, 10:57

READ THIS!!!! You have been warned against Bonitas!!!

If you are someone browsing Hellopeter to find out how Bonitas Medical Aid is before you want to join, well here you go. First of all, they NEVER as in NEVER pay ANYTHING EVER the first time. You constantly have to call them to sort out payments that have the correct codes. Secondly, don't bother emailing them, they NEVER as in NEVER respond back. Thirdly, if you call or Whatsapp chat to sort out a query, EVERY single time you speak to someone, they will have a different excuse. NO ONE as in NO ONE knows that the hell is going on there. That or they are told to get the client to give up and just pay themselves. Well after all of this, if you still want to join Bonitas, go ahead you deserve this treatment. Just make sure that they do cover mental health. Not that they will pay any claims on that anyway.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Sept 2026, 19:12
Official
Good day Andre V,

Thank you for bringing this to our attention.

Your matter has been escalated, and a consultant will contact you to obtain further details and assist.

Kind regards,
Bonitas Team