CvdM
Cheryl van der Merwe
1 reviews | Active since Mar 2013
28 Feb 2024, 21:59
Read Motivational letter from my Specialist, Botox in the bladder NOT COSMETIC
My Urologist decided to do a procedure to strengthen my bladder, by using Botox.
Sent threw his motivational letter, and I understand that Cosmetic Botox is not accepted by Medical Aid.
This is my bladder and this procedure will give me my dignity back and they declined it. Why must I live like this and hope that a chemical tablet will help me ?
We allot for Medical Aid and when needed the help I need is declined. Read the motivation letter, Botox in the bladder.
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
28 Feb 2024, 22:56Hello Cheryl
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Feb 2024, 22:56
Official
Hello Cheryl
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
29 Feb 2024, 07:50Hello Cheryl
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply29 Feb 2024, 07:50
Official
Hello Cheryl
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team