Re-instatement of memebership

I mailed Bonitas on the 21 Jan 2016, requesting to be called back as i needed to re-instate my membership with them as I changed jobs and I decided to pay my medical as the company i work for is using a different medical scheme, I chose to keep them as my service provider and for me not to get the treatment I think i deserve and now I finally call them and they tell me i need to pay a premium of three months for my medical aid to be reinstated, whereas if they called me in Jan i would only have needed to pay for two months. I needed to send a second email before Tebogo could come back to me.<br> <br> I am highly disappointed in the way they have handled my query.