R4000 in PMB claims still not paid since 2018

Item: Bonitas Medical Fund
Rating: 1
Author: Danita W

I have been trying for two weeks now to get 4 claims resolved. No one bothers to give feedback. They owe me more than R4000. I will go to CMS as all four claims should be paid from PMB. Call me asap

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

26 Nov 2019, 13:34

Hello Danita W,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

We have tried to reach you telephonically but you were not available.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply26 Nov 2019, 13:34

Official

Hello Danita W,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

We have tried to reach you telephonically but you were not available.

Kind regards,

Bonitas Team

Danita W's updateReviewer Update

26 Nov 2019, 13:57

***
I havent received any calls. You can also respond via email to *** you need to email from an adres I can respond to

Danita W's update26 Nov 2019, 13:57

Reviewer Update

***
I havent received any calls. You can also respond via email to *** you need to email from an adres I can respond to

Bonitas Medical Fund's replyOfficial

24 Dec 2019, 13:53

Hello Danita W,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply24 Dec 2019, 13:53

Official

Hello Danita W,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team