LB
Leslie B
1 reviews | Active since Jan 2018
27 Mar 2024, 09:23
Query response takes weeks
Reference number: 050324Q33836 Mar 11, 2024, 8:45 AM please provide feedback
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
27 Mar 2024, 09:33 Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply27 Mar 2024, 09:33
Official
Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
LB
Leslie B's updateReviewer Update
03 Apr 2024, 09:05Hi, still no response?
LB
Leslie B's update03 Apr 2024, 09:05
Reviewer Update
Hi, still no response?
Bonitas Medical Fund's replyOfficial
07 Apr 2024, 11:25 Hello Leslie B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,
Bonitas Medical Fund's reply07 Apr 2024, 11:25
Official
Hello Leslie B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,