Quarter Benefits.

I have been a Bonitas client since 2003 22years now. I recently had a 3hour surgery that they authorised prior. However, they paid the anaesthetist R6 676.33 and not the claimed amount by the anaesthetist. The rest of the short pay R16 314.20 is my liability to the anaesthetist. I am not a Dr but would it cost R6 676.33 for a general anesthesia of three hours to a patient under surgery in theater. Your authorisation was for paying a quarter of the claim and the rest was my liability. You knew exactly you authorized surgery, did you tell the surgeon he must perfom the surgery when i am wide awake and i must not be put to sleep.