****py service!!!
<p>I sent Bonitas my application form on 05 May 2016 - to date I have had nothing but one error after the other!</p> <p> </p> <p>1. They loaded me with the incorrect plan</p> <p>2. They rejected me as they insisted on wanting HR info when I am not subsidised</p> <p>3. They have loaded the incorrect inception date despite me stating the inception date and making payment for May 2016</p> <p>4. I call now and hear the membership hs now again been terminated</p> <p>5. I have had bloods done today at my own cost</p> <p>6. I have a Doctors appointment tomorrow</p> <p>7. According to them I have medical aid - but I have no membership number to produce - so how do I claim???</p> <p>8. Every time I call I am told queries take 3 to 5 working days - It has been over a week and this is still not sorted out!!!???</p> <p> </p> <p>COME ON BONITAS! SURELY YOU CAN DO BETTER THAN THIS!!!???</p> <p> </p> <p> </p>
Hello michelle-carolus
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello michelle-carolus
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
