1 reviews | Active since Jul 2011
Provider list hopelessly out of date
In general I haven't had issues with Bonitas. However, I've moved and was trying to find a new GP. Except their site was down so I couldn't find a "provider". So rang and for each of the three times I had to go through the tedious process of saying which area I was interested in and then being put on hold before being provided with a list. Except the list had outdated details and for none of the 7 areas for which I specified was the doctor available - except 1 who happened to be on leave. But bad service is par for the course. What brings me to Hello Peter is the last provider's details which I received. The telephone number didn't work - again - so I googled. It turns out the GP in question had died three years ago, had been struck of the practitioners register (later reinstated) and was known as the butcher of Rosebank. Nice. 2 hours later and I still haven't been able to find a GP.
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Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Please note we have not received the required details from you.
Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Please note we have not received the required details from you.
Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
