mD
marlize D
1 reviews | Active since Mar 2014
04 Sept 2018, 10:12
Prosthesis
Medical aid does not want to pay for prosthesis even though I am a PMB member, aren't they supposed to help in this instance
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Replies (3)
Bonitas Medical Fund's replyOfficial
04 Sept 2018, 14:32Hello sanmar2910
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply04 Sept 2018, 14:32
Official
Hello sanmar2910
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
mD
marlize D's updateReviewer Update
07 Sept 2018, 09:52I have not received any feedback yet
mD
marlize D's update07 Sept 2018, 09:52
Reviewer Update
I have not received any feedback yet
Bonitas Medical Fund's replyOfficial
11 Sept 2018, 16:18Hello sanmar2910,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply11 Sept 2018, 16:18
Official
Hello sanmar2910,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,