EP
Este P
1 reviews | Active since Dec 2019
28 Nov 2024, 00:57
Prinsloo versus joining Bonitas
Trying to change medical fund in window period.cant get proper answers on questions regarding standard plan and all the copayments.Also your dsp not very cleat on cataract to prevent copayment. I need to make my decision Friday.my other choice is LA health have to leave Sizwehosmed.This is really a future decision and I don't get a competent person to answer and already struggling.pleade assist me
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
28 Nov 2024, 08:57Hello Este P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Nov 2024, 08:57
Official
Hello Este P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
28 Nov 2024, 16:59Hello Este P
Thank you for submitting a comment to us through hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply28 Nov 2024, 16:59
Official
Hello Este P
Thank you for submitting a comment to us through hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
EP
Este P's updateReviewer Update
28 Nov 2024, 17:09Thanks a lot
The lady that phoned me was so informed.
Thanks a lot believe me my stress is less now to get all the papers sorted.
I hope this will be my new positive journey
5 stars tk her
I really appreciate that you returned my call of this morning to power outages.
Thanks again
The lady that phoned me was so informed.
Thanks a lot believe me my stress is less now to get all the papers sorted.
I hope this will be my new positive journey
5 stars tk her
I really appreciate that you returned my call of this morning to power outages.
Thanks again
EP
Este P's update28 Nov 2024, 17:09
Reviewer Update
Thanks a lot
The lady that phoned me was so informed.
Thanks a lot believe me my stress is less now to get all the papers sorted.
I hope this will be my new positive journey
5 stars tk her
I really appreciate that you returned my call of this morning to power outages.
Thanks again
The lady that phoned me was so informed.
Thanks a lot believe me my stress is less now to get all the papers sorted.
I hope this will be my new positive journey
5 stars tk her
I really appreciate that you returned my call of this morning to power outages.
Thanks again
Bonitas Medical Fund's replyOfficial
29 Nov 2024, 08:23Hello Este P
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply29 Nov 2024, 08:23
Official
Hello Este P
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team