LN
Lindeni N

1 reviews | Active since Sept 2014

01 Jun 2015, 17:57

Prejudiced,Disregard for human life

<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Re: Ref no: 270515Q9VPDP<br> (M***.<br> I am sick and tired of being treated like a second class citizen. As if it is not enough to take 2 months to process my application they are subjecting me to unfair waiting period. Today i am being subjected to another waiting period stating that my membership will only commence in October with membership no ***.<br> They are depriving me the health right for something that is not my fault.<br> I submitted all the documents they needed on the 10th of April 2015 but they only started looking at them on the 27th May because I phoned and complained.<br> I strongly feel that they are being prejudice because I know for sure that if I were a different race the matter would be treated with RESPECT and URGENCY.<br> They didn't even call me to explain what is going on because a black person's health doesn't matter to them<br> <br> <br>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Jun 2015, 09:24
Official
Hello lindi@joy,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team