MC
Marguerite C

1 reviews | Active since Jun 2019

26 Oct 2026, 09:36

PREDICTED MEDICINE RECEIPT CHRISTMASS OR NEVER

Submitted my repeat script for CHRONIC medication on the 28 August TO DATE NO MEDICINE RECEIVED. AS I TAKE THYROID MEDICINE I AM NOW GAINING WEIGHT!!!! And suffer other side effects! Such as increased lethargy and struggling to cope with daily tasks!!!!!!!!! THIS IS UNACCEPTABLE GIVEN WE ARE LIVING IN A DIGITAL AGE - I am beginning to think the medicine is also digital and does not exist in real life.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Oct 2026, 15:27
Official

Hi Marguerite Carreira,

We sincerely apologise for the frustration and inconvenience caused by the delay in receiving your chronic medication. We understand the importance of uninterrupted access to your treatment and the impact this matter may have had on your wellbeing.

Please note that one of our team members will contact you directly to investigate the matter and provide feedback. Thank you for bringing this to our attention.

~Bonitas