LM
Lindiwe M

1 reviews | Active since Mar 2010

07 Jul 2018, 09:42

Preapproved claim unpaid

Pre approved in hospital costs and then after wards I received a bill from the doctor because Bonitas refused to pay.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jul 2018, 12:08
Official

Hi matoko,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply16 Jul 2018, 09:57
Official

Hello matoko,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonita we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team