JP
Jim P
1 reviews | Active since Mar 2015
03 Aug 2023, 12:11
Poor web site
When I try to log in as a member the site is just processing. I want to get my tax certificate. My Bon Comprehensive plan is not on the web site. Only emails available are for whistleblowing and *****. No toll free phone number. Web site slow
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
03 Aug 2023, 12:17Hello Jim
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
Bonitas Medical Fund's reply03 Aug 2023, 12:17
Official
Hello Jim
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
JP
Jim P's updateReviewer Update
03 Aug 2023, 13:00Copy and paste. No date commitment
JP
Jim P's update03 Aug 2023, 13:00
Reviewer Update
Copy and paste. No date commitment
Bonitas Medical Fund's replyOfficial
04 Aug 2023, 05:33 Hello Jim Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation and email communication , we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,
Bonitas Medical Fund's reply04 Aug 2023, 05:33
Official
Hello Jim Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation and email communication , we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Best regards,