1 reviews | Active since Jul 2011
POOR TELEPHONE ETIQUETTE
I contacted the Bonitas - Boncap to register chronic medication. I spoke to Rodney who had me holding on for 21 minutes WITHOUT intervention or checking whether I am still holding on or whether I wish to still hold on! POOR TELEPHONE ETIQUETTE!
Hello IDyers,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello IDyers,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello IDyers,
Thank you for submitting a comment to us through Hello Peter.
We do regret the delay in your call, this is not our standard level of service.
We value you as our member, and we sincerely apologise for any inconvenience caused and frustration experienced because of this issue.
Kind regards,
Bonitas Team
Hello IDyers,
Thank you for submitting a comment to us through Hello Peter.
We do regret the delay in your call, this is not our standard level of service.
We value you as our member, and we sincerely apologise for any inconvenience caused and frustration experienced because of this issue.
Kind regards,
Bonitas Team