VVDW
Vaughan Van Der Westhuizen
1 reviews | Active since Oct 2022
28 Oct 2022, 15:17
Poor service. Will not recommend them at all
Poor poor service from the beginning. First of all. When you submit your claims you have to follow up on were they are with the process. Secondly, they said 7 working day to resolve a claim. It has been almost a month and still they are full of stories. Their website does not what is suppose to do, can’t update your details. When phone them the call are extremely long. This relationship was just bad from the beginning. This was a huge mistake to join them.
Helpful (0)
Replies (2)0
Replies (2)Bonitas Medical Fund's replyOfficial
30 Oct 2022, 21:15Hello Vaughan V
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply30 Oct 2022, 21:15
Official
Hello Vaughan V
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
31 Oct 2022, 10:44Hello Vaughan V
Thank you for submitting your details to us through Hello Peter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply31 Oct 2022, 10:44
Official
Hello Vaughan V
Thank you for submitting your details to us through Hello Peter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
