Poor service! No service!

After 4 weeks and still no resolution<br> I sent the application as required,submitted on the 06/01 ,to be told that I can expect feedback in 15 days.<br> <br> To date I have not received any communication and I have sent 2 emails and saw the read receipt but no reply yet.<br> <br> Is this customer services?<br> <br> If you do not require further clientele then please stop your marketing and advertising<br> <br> Poor service to say the least