jP
jannie P
1 reviews | Active since Mar 2014
17 Apr 2020, 11:36
POOR SERVICE - INCOMPOTANCY
I am suspended now for the 3rd time for a short payment that were rectified in end of February already, member *** this happen in March twice and i con hardly say that i get explanation all calls just closed without proper explanation . not a trustworthy partner - call nrs 170420QZN5FH., 170420QZMWB7 , 160420QZMPFJ and 12 more *** Jannie potgieter call me i will tel you about service that suck
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Replies (4)jP
jannie P's updateReviewer Update
17 Apr 2020, 11:43talked to 4 consultants today 4th put me on hold now for 17 minutes without asking me to hold - Named Andise again proof of poor competency at Bonitas
jP
jannie P's update17 Apr 2020, 11:43
Reviewer Update
talked to 4 consultants today 4th put me on hold now for 17 minutes without asking me to hold - Named Andise again proof of poor competency at Bonitas
jP
jannie P's updateReviewer Update
17 Apr 2020, 12:00talked to another consultant promise me 1 min hold on hold for another 8 minutes and still not resolved time to call again till i get it resolved Thabiso.
jP
jannie P's update17 Apr 2020, 12:00
Reviewer Update
talked to another consultant promise me 1 min hold on hold for another 8 minutes and still not resolved time to call again till i get it resolved Thabiso.
jP
jannie P's updateReviewer Update
17 Apr 2020, 12:28THABISO Well done you found the problem and assisted to resolve
A huge light in the dark tunnel
Thabiso must get award as employee of the last 3 months
A huge light in the dark tunnel
Thabiso must get award as employee of the last 3 months
jP
jannie P's update17 Apr 2020, 12:28
Reviewer Update
THABISO Well done you found the problem and assisted to resolve
A huge light in the dark tunnel
Thabiso must get award as employee of the last 3 months
A huge light in the dark tunnel
Thabiso must get award as employee of the last 3 months
Bonitas Medical Fund's replyOfficial
17 Apr 2020, 16:34Hello jannie P,
Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team
Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team
Best regards,
Bonitas Medical Fund's reply17 Apr 2020, 16:34
Official
Hello jannie P,
Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team
Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team
Best regards,