DM
Deon M

1 reviews | Active since Jun 2017

25 Aug 2026, 16:08

Poor service from Bonitas Medical aid.

Bonitas' customer service sucks. I've claimed for a physio which I paid and all I get is a reference number. No respose after 3 weeks. I've also claimed for chronic meds which are ignored.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Sept 2026, 17:11
Official
Good day Deon M,

Thank you for bringing this to our attention.

Your matter has been escalated, and a consultant will contact you to obtain further details and assist. Kind regards,
Bonitas Team