MS
Marius S
1 reviews | Active since Jan 2022
11 Jan 2022, 13:39
Poor Service from BONITAS
I hat Cancer surgery last year in August. Bonitas paid only a portion of the PMB Cost. I have been spending hours on the telephone just to be cut of after anything ranging from 15 minutes to an hour later. They refuse to transfer my call to the agent with who I spoke the previous time, and no references are given Also they don't respond to e-mail
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Bonitas Medical Fund's replyOfficial
11 Jan 2022, 13:49Hello Marius S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply11 Jan 2022, 13:49
Official
Hello Marius S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team