ZK
Zaid K
1 reviews | Active since Apr 2022
22 Sept 2022, 09:51
Poor service
Service really sucks...I was 3 weeks or maybe even a month back in hospital for my back,they called me and offered me a neck and back programme up til today they didn't get back to me,and I really want to go for the program maybe it can help and then no need to go for a back op I'm only 33years old.you email them they only respond with reference number that's all so I'm not sure how to go further but they suck with service and ya.
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Bonitas Medical Fund's replyOfficial
22 Sept 2022, 13:37Hello Zaid K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply22 Sept 2022, 13:37
Official
Hello Zaid K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team