Poor service

You asked me to certify my bank statement which it already have bank stamp and the officials at each and every policy station I went to refuses to sign because that's ***** according to the law. I emailed the affidavit they made me fill and I emailed it on Saturday, today is Wednesday and no one has se

Come back to me. Is this what you call a customer service. Can someone tell me what's the way forward since the police won't sign someone that's already certified from the bank