NT
Nolubabalo T

1 reviews | Active since Jun 2019

29 Jun 2023, 11:48

poor service

I still have not received the Ambulances accounts I have requested to complete Cms complaint

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Jun 2023, 12:30
Official
 Hello Nolubabalo T
 
Thank you for notifying us of your complaint. 
 
 We have escalated the matter to europassistance to assist with your enquiry.   We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas 
NT
Nolubabalo T's update05 Jul 2023, 17:05
Reviewer Update
Today is the 5th ,Bonitas has still not sent the Ambulances accounts for the sdt 30 th and 31 December 2023 worse these are required by CMS for the complaint I logged against Bonitas , I will also report to CMS how bonitas ignored all communication sent to them