CG
Charles G

1 reviews | Active since Feb 2014

26 Feb 2016, 14:54

Poor service delivery

I am paying medical bills and claiming it back from my savings/bonus account, without any assistance from the Medical Aid. When directed to phone Iso Leso wrt eye/optometry detail, the phone just get shut down in your ear, after holding on forever.<br> It is my savings, thus why so difficult to get my hands on it.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Feb 2016, 11:25
Official
Hello Gantzc,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards