PN
Pheello N

1 reviews | Active since Jul 2015

10 Apr 2018, 13:53

Poor Service Delivery

This is the worse medical experience I had since I used other two medical aids. I will change them this year. You have to pay cash to see some specialists then claim back which is is a hustle process and they make excuses for processing the refunds while they take weeks to just capture. Poor service delivery

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Apr 2018, 16:36
Official

Hello Pndweni002 ,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

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Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply11 Apr 2018, 14:19
Official

Hello Pndweni002,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team