DD
Debbie D

1 reviews | Active since May 2010

23 Feb 2018, 13:51

POOR SERVICE DELIVERY

Really disappointed with Poor service delivery received from ********** I have send through numerous email to this email adress querying the Wellness Benefit. 1.Queries are constantly being closed. 2.Question raised when email was send through is not being answered 3.I am constantly being referred to "Provider"? 4.No one can assist with questions i have with regards to Benchemarks for Wellness benefits

Here are some of the consultants names I have dealing with however to date no one assisted with initial query which as logged on the 1st of Feb 2018. Sihle Bokana took my call put me on hold for more than 20 mi Mutsharini

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Feb 2018, 17:29
Official

Hello debs005

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team