Poor Service

The people I work with so far, is the most pathetic *********** ever. Do online inquiries, you have to wait and wait and wait for feedback. Please no do not dare to call if you are not willing to spend over half and hour with no positive feedback. You finally get someone that thinks he know what he is doing, Sorry Sir, we did not get your inquiry, you proof them wrong, sorry Sir, you have not submitted the documents, you proof them wrong, Sorry Sir, the documents is not correct. I truly believe if there is ever to be an emergency in case of death pending- think they will act like- naaaa, let’s rather let this person die. Definitely changing from Medical aid.