SD
Samantha D
1 reviews | Active since Aug 2011
29 Nov 2024, 11:39
Poor service
I have requested for my membership to be cancelled and have requested for the cancellation documents. I am waiting since last week.
I need the cancellation documents before 12pm today.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
29 Nov 2024, 12:41 Hello Samantha
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
We were unable to locate your active profile with the ID number supp**** on this platform.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
We were unable to locate your active profile with the ID number supp**** on this platform.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply29 Nov 2024, 12:41
Official
Hello Samantha
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
We were unable to locate your active profile with the ID number supp**** on this platform.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
We were unable to locate your active profile with the ID number supp**** on this platform.
Kind regards
Bonitas Team
SD
Samantha D's updateReviewer Update
29 Nov 2024, 14:07Membership nr - ***
SD
Samantha D's update29 Nov 2024, 14:07
Reviewer Update
Membership nr - ***
Bonitas Medical Fund's replyOfficial
03 Dec 2024, 16:58Hello Samantha
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply03 Dec 2024, 16:58
Official
Hello Samantha
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team