RN
Riah N

1 reviews | Active since Jul 2023

07 Feb 2025, 14:54

Poor Service

Failing to refund since December after they instructed me to buy Medicine for cash due to administration todate they donot want to refund. i need my refund of R1800, their phamarcy refunded me in two days after advising me to buy cash. but it has been two months of not getting service. i need my refund ASAP. as i pay 3400 contribution monthly

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Feb 2025, 15:34
Official
Hello Riah N 
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
Bonitas Team