RE
Ryk E
1 reviews | Active since May 2022
21 Nov 2024, 14:34
Poor service and incompetence.
After 12 weeks and a lot of phone calls and more than 15 Ref numbers I am still struggling with feedback from Bonitas Medical Aid to upload a new beneficiary. Being a medical professional myself I am definitely currently not referring any of my patient to Bonitas. I will being changing medical aids soonest, after this horrific experience.
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Bonitas Medical Fund's replyOfficial
21 Nov 2024, 14:48Hello Ruk E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Nov 2024, 14:48
Official
Hello Ruk E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team