Poor Service.

I've been with bonitas for over 4years,I went to hospital last year for Iron definciency syndrome while I was pregnant and we asked for aithorisation number which they did give to us.

Now am getting calls from the hospital saying I owe them R15000 while I used medical aid.No email from bonitas regarding them not paying.

I called in apperently its impossible to speak to the person handling payments and rejections.

Poor service.