YA
Yoland A

1 reviews | Active since Jun 2020

12 Aug 2020, 07:05

Poor service

They Still haven't come back to me regarding my investigation, very poor process and this is the ultimate reason why I'm in the situation I'm currently in. *********** staff members who cannot stick to their own give timeframe. I am very disgusted by their treatment towards customers and God knows how many other customers are going through the same problem with Bonita's.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Aug 2020, 14:41
Official
Hello Yoland A,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team