MM
Mmatshidi M
1 reviews | Active since Aug 2023
03 Aug 2023, 17:32
Poor Service
Poor service I got from Bonitas .The consultants are not helpful they will just disconnect your line mind due I am using my own airtime ,I was querying about the consultation with the gynae apparently they only 3 consultation however the amount that is given it only covers for one consultation so liable to pay other consultation. I am so not going to do that you better pay for other 2 consultation. I can not be paying so much money and you guys expect me to pay for the other fees. Can I please get an agent to call me back to sort this mess out
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Bonitas Medical Fund's replyOfficial
04 Aug 2023, 05:31Hello Mmatshidi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply04 Aug 2023, 05:31
Official
Hello Mmatshidi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team