RK
Risima K
1 reviews | Active since Feb 2026
05 Jun 2026, 09:09
Poor service
Since they changed their administration to Momentum , their service is absolute *******. I am being sent from pillar to post with regards to submission of my claims . Almost 3 weeks later I have not be reimbursed but they unashamedly debited me .
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Bonitas Medical Fund's replyOfficial
05 Jun 2026, 10:01Hi Risima,
We sincerely apologise for the frustration you’ve experienced with your claims and delays in reimbur*****t. We understand how concerning this is, and this is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced with your claims and delays in reimbur*****t. We understand how concerning this is, and this is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply05 Jun 2026, 10:01
Official
Hi Risima,
We sincerely apologise for the frustration you’ve experienced with your claims and delays in reimbur*****t. We understand how concerning this is, and this is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced with your claims and delays in reimbur*****t. We understand how concerning this is, and this is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist.
Kind regards,
Bonitas team