1 reviews | Active since Oct 2016

28 Oct 2016, 16:34

Poor service

<p>July invoice still not paid.</p> <p>Pathetic!!!!</p> <p>Poor service!!!!</p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Oct 2016, 08:40
Official

Hello Challa01,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply03 Nov 2016, 12:23
Official

Hello Challa01

Thank you for submitting a comment to us through Hello Peter.

As per the telephonic conversation with our representative; We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.

Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team