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Patricia M
1 reviews | Active since Apr 2016
18 Apr 2016, 15:28
Poor service
I requested Bonitas to refund me on the 5th April and they said it will take 5-7 working days. I checked on the 12th and then they said I should call on Friday 15th still no luck. when I called this morning the person who assisted me said there is nothing that they did at finance department regarding my call. so I should wait again for 5-7 working days. its so frustrating if I don't know what the problem is. So I might just get my money on the 29th April...hmmmmmm that will be 22 working days
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Bonitas Medical Fund's replyOfficial
19 Apr 2016, 08:16Hello boiketlo.me,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply19 Apr 2016, 08:16
Official
Hello boiketlo.me,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team