1 reviews | Active since Jun 2014
Poor service
I joined the medical scheme three months via telkom as both parties have working relationship for telkom workers. for the last two months i have been debited more that i am supposed to pay, in may the amount was refunded after a long fight with them and now in the month of June the same thing is happening, instead of taking R3425.00 as agreed they took R6716.00
i am sending mails , calls without an proper assistance and i even considering cancelling it
Hello msibiib1,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello msibiib1,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello msibiib1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello msibiib1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello msibiib1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello msibiib1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,