1 reviews | Active since Apr 2018
Poor service
We app**** for pmb(prescribed minimum benifit)for my new born son on the 4th of April 2018.When I phoned Bonitas the first time to find out why it hasn't been approved yet the man told me 7 to 10 working days.We have been to 4 appointments since we first e-mailed Bonitas to apply and now our savings plan is depleted.18 working days later and still no answer.No one can tell me why it is taking so long.I have phoned 4 times(costing me a fortune) and send an e-mail regarding this and still no answer.I am very unhappy with the poor unsatisfying service we have been getting from Bonitas.Not helpful at all and not going the extra mile to assist the clients
Hello juanita-spittal-lingenfelder,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Best regards,
Hello juanita-spittal-lingenfelder,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,