FM
Frank M
1 reviews | Active since Jan 2025
27 Jan 2025, 11:47
Poor service
Hi, I have terminated my membership with Bonitas at the end of August 2025, since then I have been waiting for them to refund me . Every time I contact them am told “ your refund has been prepared and sent to finance for processing “ Sad pet is that I have to pay medical bills from my pockets whilst they are holding my funds Herewith one of reference numbers given to me 170125QR7MJ7
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Bonitas Medical Fund's replyOfficial
27 Jan 2025, 15:18Hello Frank M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply27 Jan 2025, 15:18
Official
Hello Frank M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team