AM
A M

1 reviews | Active since Mar 2023

30 Mar 2023, 15:53

Poor service

Such poor service. The consultants give incorrect information. I got different answers for the same thing from different consultants after being transferred multiple times.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Mar 2023, 16:19
Official
Hello A M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
We will investigate this matter.

We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Mar 2023, 17:29
Official
Hello A M Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative,  we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team